Tier III Engineer

Modesto, CA 95350

Posted: 09/17/24 Employment Type: Direct Hire Job Number: 10592

Job Description

AVAILABILITY Professional Staffing has partnered with an IT Managed Service Provider in their search for a talented Professional Services Engineer III to join their office in Stanislaus County.?A passion for IT and supporting a team are a MUST! 
 
Pay Rate: $85k-105k DOE
Benefits: Health, Supplemental Insurance, 401K, PTO and Profit Sharing
Location: Stanislaus County 
 
Requirements of the Professional Services Engineer III:? 
  • A minimum of 2 years of experience in a relevant IT field is required.
  • A bachelor’s degree in computer science, information technology, or a related discipline is preferred but not mandatory.
  • Proficiency in Microsoft Office applications and familiarity with all recent Windows operating systems.
  • Strong understanding of Active Directory, Group Policy, and advanced networking concepts.
  • Must possess a valid driver’s license, have a clean driving record, and own an insured vehicle (insurance will be verified).
  • Capable of compiling, organizing, and analyzing complex data.
  • Strong oral and written communication skills.
  • Excellent organizational and analytical abilities; capable of handling multiple tasks while adhering to deadlines.
  • Detail-oriented with the ability to follow and enforce company procedures and policies.
  • Able to remain calm under pressure and manage stress effectively.
 
Responsibilities of the Professional Services Engineer III:? 
 
  • Set up, install, and integrate solutions in line with best practices and industry standards.
  • Provide technical guidance to both internal teams and external vendors to ensure smooth implementation.
  • Deliver ongoing support post-implementation (onsite and remote) to clients, including resolving technical issues, optimizing performance, and ensuring client satisfaction.
  • Possess comprehensive knowledge of various technologies related to the company's offerings (e.g., cloud platforms, network security, specific software applications).
  • Continuously update your skills by staying informed about emerging trends and technologies.
  • Contribute to team knowledge-sharing initiatives.
  • Guide and train fellow engineers, ensuring effective knowledge transfer.
  • Act as a point of escalation for team members, with support from the team lead or engineering manager.
  • Maintain clear and effective communication with clients at all levels.
  • Explain technical concepts in a way that non-technical audiences can easily grasp.
  • Manage client expectations and address concerns proactively.
  • Develop and maintain detailed documentation for project designs, configurations, and troubleshooting processes.
  • Take on additional tasks as assigned by the Engineering Manager or Professional Services Lead, aligned with level 3 competency.

Meet Your Recruiter

Doug Lucas
Executive Recruiter

Doug brings over 20 years of executive recruitment experience to Availability Professional Staffing.  Prior to joining APS, Doug owned his own search firm where he specialized in sales and executive recruitment.  He also led the talent acquisition function for a large national security company for eight years.  Doug holds a Master of Science degree in Industrial Relations from Georgia State University and a Bachelor of Science degree in Business Administration from West Virginia University.  He and his wife have two grown children and a grandchild.

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About Modesto, CA

Ready to embark on an exciting career journey? Explore our job opportunities in the vibrant area surrounding Modesto, California! Known for its rich agricultural history, charming downtown area, and easy access to outdoor adventures, Modesto is the perfect place to grow both personally and professionally. From the iconic McHenry Mansion and the eclectic Gallo Center for the Arts to the delicious farm-to-fork cuisine and the excitement of being close to Yosemite National Park and the Stanislaus River, Modesto offers a unique blend of culture, cuisine, and nature. Join our team today and discover why working in the Modesto area is an opportunity you won't want to miss!