Availability Professional Staffing
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Doug Lucas
Service Manager
Posted: 09/07/24
2023-12-22
2024-05-02
Employment Type:
Direct Hire
Job Category: Operations - Maint. Manager
Job Number: 10315
Job Description
Service Manager
Direct Hire
Turlock, CA
$78k-$110k/year DOE
Excellent opportunity for immediate career growth. Seeking someone who's looking to take their strong experience in HVAC installation/service, and step into a management role in their Service Department. Great mentorship opportunity, as this position is part of their succession planning for someone who's retiring in the next year. Privately owned business with great employees and work culture.
Primary Responsibilities:
Direct Hire
Turlock, CA
$78k-$110k/year DOE
Excellent opportunity for immediate career growth. Seeking someone who's looking to take their strong experience in HVAC installation/service, and step into a management role in their Service Department. Great mentorship opportunity, as this position is part of their succession planning for someone who's retiring in the next year. Privately owned business with great employees and work culture.
Primary Responsibilities:
- Supervise the timely and budget-conscious completion of each task.
- Foster transparent and efficient communication with internal office teams, ensuring accurate billing and well-coordinated dispatch schedules.
- Uphold client satisfaction across all company-performed tasks.
- Manage the effective operation of an after-hours emergency On Call service program, maintaining high-quality standards.
- Exercise vigilant cost monitoring and control for projects, striving to meet initial estimates and budgetary constraints.
- Contribute to the recruitment, onboarding, termination, training, and performance evaluation processes for service department personnel.
- Coordinate training sessions and lead regular meetings covering workload tracking, customer service matters, safety protocols, and company policies.
- Continuously assess the technical proficiency of technicians, developing and implementing training initiatives to support their professional growth. This includes adherence to state and federal regulatory guidelines for workplace safety and refrigerant handling.
- Minimum 8-10 years of field experience.
- 3-5 years in a HVAC/Refrigeration Supervisory role preferred.
- High School or equivalent, vocational HVAC, NATE certificate is a plus.
- License or Certification: EPA 608 Universal Certificate
- Clean DMV record
- Ability to manage field technician’s work and their schedules and provide technical support.
- Understanding of advanced principles of air conditioners, refrigeration, and heating. Have strong HVAC and refrigeration technical skill set.
- Verbal and written communications skills, ability to understand the customers' needs. Relationship builder/maintainer
- Time management skills and attention to detail.
- Able to work OT on occasion if necessary - nights, weekends, and holiday if necessary for continued successful operations of the company.
Job Requirements
Service
Meet Your Recruiter
Doug Lucas
Executive Recruiter
Doug brings over 20 years of executive recruitment experience to Availability Professional Staffing. Prior to joining APS, Doug owned his own search firm where he specialized in sales and executive recruitment. He also led the talent acquisition function for a large national security company for eight years. Doug holds a Master of Science degree in Industrial Relations from Georgia State University and a Bachelor of Science degree in Business Administration from West Virginia University. He and his wife have two grown children and a grandchild.
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Ready to take your career to the next level? Explore job opportunities in the vibrant city of Turlock, California, known for its charm and exciting growth prospects. Nestled in the heart of the Central Valley, Turlock offers a unique blend of agricultural heritage and modern amenities. From the stunning artwork at Carnegie Arts Center to the delicious farm-to-table cuisine at local eateries like Main Street Footers, there's something for everyone here. Don't miss out on catching a show at the Turlock Community Theatre or cheering on the Stanislaus State Warriors at their home games. With beautiful parks like Donnelly Park and exciting outdoor activities at the Turlock Lake State Recreation Area nearby, Turlock is the perfect place to live, work, and play. Start your job search today and discover the endless opportunities Turlock has to offer!