Operations Coordinator
Posted: 04/15/26
Employment Type:
Temp To Hire
Job Category: Operations - Quality Control Manager
Job Number: 11096
Job Description
Operations Coordinator
Schedule: Monday through Friday (occasional weekends as needed), 7:00 AM – 3:30 PM
Pay Rate: $23/hour
- Request and coordinate field supplies and equipment needs
- Assist with payroll-related activities and administrative support as needed
- Support new account setup, including completion of new account checklists
- Act as inside sales support for existing clients and identify opportunities for additional services
Operations & Supervision:
- Supervise and support janitorial staff across assigned accounts to ensure quality and safety standards are met
- Train employees on company standards, SOPs, safety procedures, and proper chemical usage
- Ensure all work is completed per scope, task schedules, and client expectations
- Establish and maintain inspection schedules; complete and submit inspection reports within required timeframes
- Respond to customer complaints and operational issues within established timelines
- Coordinate and conduct site visits, inspections, and project work assignments
- Lead daily/weekly production meetings to address operational needs and assign responsibilities
- Monitor supply levels and ensure tools and equipment are in proper working condition
- Report safety concerns and assist in workers’ compensation processes as needed
- Build and maintain strong relationships with clients and staff, promoting a professional company image
Scheduling & Coordination:
- Coordinate staffing coverage for call-outs, absences, and special projects
- Assist with scheduling inspections, detail cleanings, and work orders
- Monitor and follow up on work orders to ensure completion and quality
- Support new account startups and ongoing operational transitions
- Provide on-call support as needed for operational continuity
Budgets & Timekeeping:
- Review employee timecards daily for accuracy, overtime, and compliance with meal/rest breaks
- Monitor budgets to ensure accounts and projects remain within financial targets
- Generate and review overtime and labor reports
- Process timekeeping adjustments and approve or deny time-off requests
- Monitor no-show alerts and coordinate appropriate coverage
Professionalism:
- Maintain a professional appearance and uphold company values and standards
- Foster a respectful and positive work environment
- Demonstrate strong communication and leadership skills
- Operate safely and in compliance with company policies and procedures
Minimum Standards of Performance:
- Customer concerns and service tickets are addressed within established timeframes
- Inspection schedules are created, maintained, and completed consistently
- Reports and documentation are submitted accurately and on time
- Staff are properly trained and meet performance expectations
- Accounts meet quality, safety, and budget standards
- Effective communication is maintained between clients, field staff, and management
Required Skills/Abilities:
- Bilingual in English and Spanish (required)
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Strong attention to detail and problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficiency in Microsoft Office and related systems
- Ability to build positive working relationships with staff and clients
Education and Experience:
- High School Diploma required
- Minimum of 2 years in a supervisory, logistics, or operations-related role
- Prior janitorial experience preferred
- Customer service or account management experience is a plus
Job Requirements:
- Valid California Driver’s License with a clean driving record
- Ability to travel to various client sites
- Ability to read and write in English
- Capable of training employees on company procedures and standards
Physical Requirements:
- Prolonged periods of sitting and working on a computer
- Ability to lift up to 15 pounds as needed
- 11096
Meet Your Recruiter
Brittany De Luca (formerly McGee)
Manager of Executive Search and Staffing
Brittany is a Central Valley girl at heart. She was born and raised in Stockton, but moved to San Diego where she attended SDSU and was a member of Alpha Phi Sorority. After earning her degree in Marketing Brittany decided to stick around the San Diego area and began her management career in hospitality. It wasn’t too long before Brittany realized the sun and sand were great, but her heart was with her family in Northern California. She moved back to Stockton in 2014 and that is when she started her career as a Staffing Consultant and Recruiter for professional services. When Brittany isn’t helping people find their next career opportunity you can find her playing with her niece and nephew or exploring the outdoors with her German Shepard, Bear.
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