Customer Solutions Representative
Posted: 08/08/26
Employment Type:
Temp To Hire
Job Category: Office - Customer Service
Job Number: 11171
Job Description
Customer Solutions Representative - Bilingual Spanish
Location: Stockton
Fulltime, Mon-Fri
Pay Rate: $23/hr
If you enjoy being the connection between clients and internal teams. In this role, you’ll help ensure service issues are resolved quickly, communication stays clear, and daily operations run smoothly. If you like to solve problems, and make sure people feel supported, this is a great opportunity to step into a meaningful, fast paced support role.
Job Duties
- Serve as a main point of contact for client requests, questions, and concerns
- Manage service tickets, inspections, and work orders through internal systems
- Communicate with clients and field teams by phone, email, and text
- Track and follow up on service issues to ensure timely resolution
- Review and update employee timekeeping records
- Coordinate schedule coverage for call outs, time off, special projects, and new accounts
- Request supplies and help track equipment and facility access
- Maintain accurate records and organized documentation
- Provide limited after hours or weekend support as needed
Qualifications
- Bilingual English/Spanish (required)
- Strong communication and customer service skills
- Organized, dependable, and able to manage multiple priorities
- Self motivated with good problem solving skills
- Comfortable working in a fast paced, detail oriented environment
- Proficient with Microsoft Office and basic computer systems
- High School Diploma required
- At least 2 years of experience in operations, logistics, or service coordination
Meet Your Recruiter
Jennifer Garcia
Staffing Consultant
Jennifer Garcia was born and raised in the Central Valley. With the support of her family she was able to become a first-generation graduate student from CSU Stanislaus with a Bachelor's degree in Business Administration. However, she is a strong believer that education doesn't end after acquiring a degree; education is a lifelong process making everyday a learning experience. Jennifer is known for her kind and humble personality, and when she is not at work she likes to spend time with her family, listen and dance to some Latino music or go on a road trip.
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Ready to take your career to the next level? Explore our job opportunities in the vibrant area surrounding Stockton, California! Nestled in the heart of the Golden State, Stockton offers a perfect mix of scenic beauty, diverse culture, and endless growth opportunities. From the picturesque Downtown Stockton Marina to the bustling Miracle Mile District and the renowned Haggin Museum, there is no shortage of enchanting landmarks to explore. Dive into the unique cuisine scene, catch a show at the Bob Hope Theatre, or cheer on the Stockton Heat hockey team at the Stockton Arena. With stunning parks like Oak Grove Regional Park and fascinating galleries like the Reynolds Gallery, Stockton is a hidden gem for both work and play. Don't miss out on the chance to build your career in this charming and dynamic region – check out our job listings today!