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Customer Service Representative
Job Description
Customer Service Representative
Location: Turlock, CA
Temp
Schedule: Mon. – Fri. 8am to 5pm
Pay Rate: $20 - $22/hr.
APS has partnered with a reputable and successful services company seeking a talented Customer Service Representative to join the team. The ideal candidate will have excellent customer service and problem-solving skills, eager to learn and have a positive attitude.
Requirements of the Customer Service Representative:
Benefits of the Customer Service Representative:
Job Duties and Responsibilities of the Customer Service Representative
Location: Turlock, CA
Temp
Schedule: Mon. – Fri. 8am to 5pm
Pay Rate: $20 - $22/hr.
APS has partnered with a reputable and successful services company seeking a talented Customer Service Representative to join the team. The ideal candidate will have excellent customer service and problem-solving skills, eager to learn and have a positive attitude.
Requirements of the Customer Service Representative:
- High school diploma
- 1 or more years of telephone customer service experience
- Must have good organizational and time management skills with the ability to work independently with minimal supervision.
- Must be able to prioritize workload with a strong ability to multitask.
- Excellent problem-solving skills.
- Eager to learn.
- A team player mentality.
- Must maintain regular and reliable attendance.
Benefits of the Customer Service Representative:
- Starting Pay Rate: $20-$22/hr.
- Regular work schedule: Mon.-Fri. 8am to 5pm
- Paid Time Off
- Rich benefits package including Medical, Dental and Vision Ins.
- Family-oriented positive work environment.
Job Duties and Responsibilities of the Customer Service Representative
- Prepare and process service orders for services including customer turn-ons and turn-offs, container deliveries, new billing accounts and discontinuance of accounts.
- Provide assistance to citizens with inquiries and complaints; answer customer complaints regarding charges, delinquencies and refunds; identify customer service problems and conduct research; prepare work orders for field maintenance staff; communicate results to customer.
- Act as a receptionist; answer the telephone and wait on the general public, providing general information on departmental and company policies and procedures as required; refer calls to appropriate department personnel.
- Perform a variety of general clerical duties including typing and proofreading a variety of documents; maintaining files and records; inventory and maintaining office supplies.
- Operate a variety of office machines including a personal computer; input and retrieve data.
- Perform other related duties as required or assigned by supervisor.
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Meet Your Recruiter
Jennifer Garcia
Staffing Consultant
Jennifer Garcia was born and raised in the Central Valley. With the support of her family she was able to become a first-generation graduate student from CSU Stanislaus with a Bachelor's degree in Business Administration. However, she is a strong believer that education doesn't end after acquiring a degree; education is a lifelong process making everyday a learning experience. Jennifer is known for her kind and humble personality, and when she is not at work she likes to spend time with her family, listen and dance to some Latino music or go on a road trip.
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Ready to take your career to the next level? Explore job opportunities in the vibrant city of Turlock, California, known for its charm and exciting growth prospects. Nestled in the heart of the Central Valley, Turlock offers a unique blend of agricultural heritage and modern amenities. From the stunning artwork at Carnegie Arts Center to the delicious farm-to-table cuisine at local eateries like Main Street Footers, there's something for everyone here. Don't miss out on catching a show at the Turlock Community Theatre or cheering on the Stanislaus State Warriors at their home games. With beautiful parks like Donnelly Park and exciting outdoor activities at the Turlock Lake State Recreation Area nearby, Turlock is the perfect place to live, work, and play. Start your job search today and discover the endless opportunities Turlock has to offer!